Shipping Policy
1. Delivery Areas: We deliver in South Africa.
2. Shipping Methods: We use courier services or Self Collection
3. Estimated Delivery Times via Courier:
2-4 days via courier
4. Delivery : Collection is free or Courier (charges will apply depending on weight and destination)
5. Tracking: Customers will receive tracking information via email if couriered.
Responsibility
1. We are not responsible for delays caused by [e.g., weather, traffic, third-party carriers].
2. Customers must ensure accurate delivery addresses.
Damaged or Missing Items
1. Inspect products upon delivery.
2. Report damages or missing items within 24 hours
3. Contact us via email [email protected]
Cancellation and Refunds
1. Orders can be cancelled before shipping.
2. Refunds will be processed within 2-8 business days
3. 10% handling charge will be applied if incorrect item is ordered and returned.